FAQ
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Who We Are?
We are manufacturer and exporter of packaging machines such as MMA welding machine, TIG welding machine, MIG/MAG welding machine, plasma cutting machine and so on.
         
What We Focused On?
We focused on seed industry, we are now the leading company in the industry of welding and cutting machines in china, and we are determined to become the world's famous professional supplier.
          
Why You Choose Us?
We have 25 years experience for producing industrial welding machine, partner of CWA(China welding Association), with strong technical support. To ensure our products quality, we cooperate with many famous raw material suppliers. Our products are CCC and CE, ISO2008certified, obtained 8 kinds of patents certificates and China Red Star Design Award. We also provide a complete packaging solutions service and overseas engineers maintenance system, rather than just a machine.
          
EP Welding Sales Process
In receipt of customer inquiry e-mail
Depending on customer requirements, sales and engineers to make sure the welding machine configuration.  
         
What is the guide to choose a welding machine or cutting machine?
When selecting welding machine, you should consider below factors:
Welding material, welding current, input voltage, welding thickness, rated duty cycle.

Delivery time ?
If the machine you ordered is standard type and we have it in stock, Delivery time is 3-5working days after receiving payment .If we don't have stock, it takes 7-30 days since we need time to prepare raw material to manufacture, several test to control the quality, making wood frame for packing , and arrange proper shipping arrangement for you from our forwarder.

What is your after-sale service?
1. Warranty: Free 1 year warranty for all EP Welding machine;
2. Quick response: Experienced professional sales support in-24hours response for your questions and product inquiry;
3. Spare parts: 1 set of free spare parts(in our standards) will be provided for replacement for every 20pcs machines;
4. Technical Support online: Maintenance manual or video service, we provide online support according to your picture or video feedback. Customized after-sales service according to different conditions;
5. Training: Free onsite Product training is available at our factory if client request.
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